TERMS OF SERVICE

1. Introduction

Welcome to Scatterhouse Studio website (www.scatterhousestudio.com). By accessing or using our Website, services, or purchasing our products, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website.

Scatterhouse Studio is operated by Sara Anderson. For questions about these Terms, please contact us at sara.expressivearts@gmail.com.

2. Eligibility

To use our Website, you must be at least 18 years old or have the consent of a parent or guardian. By using our Website, you confirm that you meet this eligibility requirement.

3. Services and Products

We provide creative and therapeutic services, including workshops, open studio sessions, and expressive arts therapy, as well as products such as artwork and merchandise. Descriptions of our services and products are available on the Website. We reserve the right to modify or discontinue any service or product at any time without prior notice.

4. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login information and for all activities under your account. We reserve the right to terminate accounts that violate these Terms or engage in unauthorized activities.

5. Pricing and Payments

All prices are listed in Canadian dollars and are subject to change without notice. Payments for products and services must be made through the payment methods specified on our Website. We are not responsible for payment processing errors or delays caused by third-party payment providers.

6. Refunds, Returns, and Cancellations

Services:

  • Cancellations for workshops or therapeutic sessions must be made at least 48 hours in advance for full refund. Otherwise, you may use the amount towards credit to another offering within 30 days.

  • Missed sessions or late cancellations may not be refunded.

7. Shipping and Delivery

We ship products to [Countries/Regions]. Shipping costs and delivery times vary based on location and are displayed at checkout. We are not responsible for delays caused by shipping carriers or customs processes.

8. Intellectual Property

All content on the Website, including text, images, artwork, and logos, is the property of Scatterhouse Studio or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

9. User Conduct

You agree not to:

  • Use the Website for any unlawful or unauthorized purpose.

  • Interfere with the operation of the Website or compromise its security.

  • Post or transmit harmful, offensive, or infringing content.

10. Liability Disclaimer

Scatterhouse Studio is not liable for:

  • Errors, interruptions, or downtime of the Website.

  • Losses or damages resulting from the use of our Website, services, or products.

  • Therapeutic services not being substitutes for medical or psychological treatment.

11. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it here.

12. Termination of Services

We reserve the right to suspend or terminate your access to the Website or our services if you violate these Terms or engage in harmful activities.

13. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved under the jurisdiction of the courts in British Columbia.

14. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Modified" date. Continued use of the Website after changes constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: sara.expressivearts@gmail.com

Thank you for supporting Scatterhouse Studio!